Thank you for shopping at Jiskana LLC. We value every customer and are committed to providing quality products and reliable service. Please read our refund and return policy carefully before purchasing.
Final Sale Policy
All products sold by Jiskana LLC are final sale items and are non-refundable and non-exchangeable.
Once an order is submitted and processed, we will not accept returns, exchanges, or order cancellations.
Defective or Damaged Goods
We only accept returns or refunds if the product arrives defective or damaged.
If you receive a damaged or defective item, please contact us within 30 days of receiving it.
When submitting a claim, please provide:
Your order number
Description of the problem
Clear photos of the damaged or defective product
Photos of the packaging
After your claim is reviewed and approved, we may provide:
A replacement product, or
A refund to the original payment method
Refunds or replacements are at the sole discretion of Jiskana LLC.
Non-Returnable Items
The following items are not eligible for return or refund:
Items damaged due to misuse or improper handling
Items returned without prior approval
Items returned after the reporting period
Special offer or clearance items
Refund Processing
If the refund is approved, the funds will be returned to the original payment account within 5-10 business days.
Processing time may vary depending on your bank or payment service provider.
Order Cancellation
Orders can only be cancelled before shipment.
Once an order is in the processing or shipment stage, it cannot be cancelled.
Shipping Costs
Shipping costs are non-refundable unless the return is due to our error or a verified defect in the product.
Contact Us
If you have any questions about this refund and return policy, please contact us:
Address:
16939 SERVANDO LN
FONTANA, CA 92336
Email:
stacey@jiskana.com
Phone:
(351) 213-4711